Help & Support

Find answers to your questions and get the support you need for your sports card grading needs.

Get help with account creation, login issues, password resets, and account management.

Assistance with payment methods, billing issues, invoices, and refund requests.

Track your submission status, shipping information, and estimated completion times.

Help with certificate verification, authenticity checks, and grading validation.

Step-by-step guides on how to properly submit your cards for grading and evaluation.

Additional support for inquiries not covered in other categories or special requests.

Support Hours & Contact Information

We strive to respond to all support inquiries within 24-48 business hours. Complex issues may require additional time for thorough investigation.

Find quick answers to common questions about our services.